Support Policy Page
At Muktinath Rudraksha, we are dedicated to providing excellent customer support to ensure a smooth shopping experience. Our support policy outlines how we assist our customers before and after their purchase.
1. Customer Support Availability
- Our support team is available Monday to Saturday to assist you with any queries.
- You can reach us via:
Phone: +977-9803618220
Email: muktinathrudraksha127@gmail.com
Visit Us: Opp. Gate no. 3, Pashupatinath Temple, Guru Marg, Kathmandu, Nepal
2. Support Services
We provide assistance with:
- Product Guidance: Helping you choose the right Rudraksha.
- Order Queries: Tracking, payment confirmation, and shipping details.
- General Inquiries: Answering questions about our products and policies.
3. Support Limitations
- We do not accept returns or exchanges once a Rudraksha is sold.
- We are not responsible for damages caused by improper handling after purchase.
- Response times may vary, but we strive to address all inquiries within 24-48 hours.
4. Reporting Issues
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with clear images, and we will review the issue.
For further assistance, feel free to contact us. We are happy to help!
Muktinath Rudraksha
Welcome to Muktinath Rudraksha, one of Kathmandu’s oldest and most trusted shops for genuine Rudraksha beads. For years, we’ve been helping people connect with the spiritual and healing powers of Rudraksha, offering a wide variety of beads to suit every need.
At Muktinath Rudraksha, we believe that every Rudraksha carries unique energy that can bring positive changes to your life. Whether you’re looking for a one-faced Rudraksha for spiritual awakening or a Gauri Shankar Rudraksha for harmony, we’ve got something for everyone. Our team is here to guide you in choosing the right bead and ensuring it’s perfect for your journey.
What sets us apart is our commitment to authenticity and quality. Every Rudraksha in our shop is carefully selected, verified, and energized to help you get the most benefit from it. Over the years, we’ve earned the trust of customers not only from Nepal but from all around the world.
Located in the heart of Kathmandu, our shop is more than just a place to buy Rudraksha—it’s a space where tradition meets spirituality. Whether you visit us in person or shop online, you’ll always find a friendly face ready to help you with personalized advice and care.
Come to Muktinath Rudraksha and discover the power of these sacred beads. Let us be a part of your spiritual journey and help you find balance, peace, and positivity in life.
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